100% satisfaction guarantee
REST ASSURED, we will take the greatest care of your printing needs. Nikko Media is built on quality of product and customer service.
If for any reason you aren’t fully satisfied with your printed piece by Nikko Media, we will either reprint it ,or provide a refund, with the following terms and conditions:
Full refund guarantee does not apply to any shipping claims.
We will reprint orders damaged or lost by UPS or FedEx.
We reserve the right to have you return the original order in full, at our cost, before reprinting or refunding your order.
Maximum refund per order or customer is $1,500.
The only remedy for problems with orders over $1,500 is reprinting of the order to correct product defects.
This guarantee is limited to an exact reprint of the original print order (this also means no artwork changes), quantity, or refund of the purchase price of the order.
We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
This guarantee does not cover fees for any mailing services or postage or associated incidental or consequential damages or claims.
Nikko Media is not liable for any U.S. Postal Service errors, including loss or delay.